Wallet Entries is one of the key interfaces on the Bankai platform. As the name implies, it provides a detailed view of all debit and credit movements on your wallet, giving you full visibility into how funds flow in and out of your account.
This section is essential for reconciliation, dispute tracking and report downloads.
Accessing the Wallet Entries Page
Once you navigate to the Wallet Entries page:
- Your wallet balance is displayed at the top-right corner of the screen.
- The virtual account details linked to your wallet are also visible on this page.
Any time your wallet is funded, the updated balance is immediately reflected in this section.
The Wallet Entries page captures:
- Credits – funds paid into or returned to your wallet
- Debits – funds deducted when transactions are processed
Downloading Wallet Entries Reports
You can download wallet entry reports using the available filter option. To do this:
- Click on the Filter icon on the Wallet Entries page.
- Select your preferred date range or search using a transaction ID, when searching for a specific transaction
- Apply the filter.
- Proceed to download the report for the selected range.
Viewing Reversals in Wallet Entries
Wallet Entries also provides full visibility into reversal transactions.
For instance, when a transaction fails with a response code such as "RC 97", an automatic reversal is processed. In this case, you will see:
- A debit entry showing when the transaction was initially processed and funds were deducted.
- A corresponding credit entry showing the return of funds to your wallet.
Reversal credits are clearly narrated and typically include the keyword “RVSL” for easy identification.
Accepted Dispute Reversals
When a reversal claim logged against an institution is accepted and settled:
- Navigate to the Wallet Entries section.
- Paste the Transaction ID into the reference search field.
- Click Search.
You will see:
- A debit entry, representing when the transaction was originally processed and debited from the wallet.
- A credit entry, representing the return of funds after dispute resolution.
These credits are usually narrated as “Accepted Dispute” for easy identification.
- Debit transactions always begin with “D”, followed by the transaction ID.
- Credit transactions always begin with “C”, followed by the transaction ID.
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