Why do we conduct surveys? Surveys help us understand your experience with our services. They give us direct feedback on what’s working well and where improvements are needed.
How often are surveys shared? Surveys are shared Quarterly within the year.
What happens with the feedback I provide? Your responses are carefully reviewed by our Customer Experience (CX) team and product teams. Feedback is used to:
Improve service quality
Guide product enhancements
Create a smoother and more reliable experience for you
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